The Customer-Focused Culture of Our AS9100 Certified Shop
Here at United CGTR, we’ve just expanded our AS9100 certification to include not only our centerless grinding and thread rolling services but also our Swiss precision machining and wire EDM services.
Shops that obtain AS9100 certification are primarily associated with the aviation, space, and defense sectors. But those aren’t the only industries that benefit from working with an AS9100-certified shop.
At United CGTR, AS9100 certification is more than a feather in our cap; it's a promise—a guarantee that you, our customer, will receive top-notch products and an exceptional service experience.
AS9100 Certified: An Aerospace Standard That Benefits All Industries
As you likely already know, AS9100 is the global standard for quality management systems specifically designed to serve the aerospace industry, which means it's rigorous.
When we say United CGTR is AS9100 certified for centerless grinding, thread rolling, Swiss precision machining, and wire EDM services, we're providing assurance that we meet some of the highest quality benchmarks in any industry.
This certification signifies that we deliver nothing but reliable, high-caliber products—every single time.
Decoding the AS9100 Certification Process
Becoming AS9100 certified demands an intricate, multi-step process involving extensive documentation and auditing to ensure we maintain rigorous quality standards throughout every aspect of our business.
After developing our quality management system (QMS) and passing two stages of certification audits, we secured a three-year Certificate of Registration. To maintain our status, annual surveillance audits ensure we're consistently in compliance.
What to Expect from Our AS9100 Certified Shop
While AS9100 certification is associated with quality management systems, we take it a step further, viewing it as an imperative to implement and maintain a holistic business management system.
Here’s what you can expect from our AS9100 certified shop:
1. Clarity of processes
Our quality management system is more than a set of rules and checkboxes. The QMS documentation provides crystal-clear guidelines for product quality, risk management, customer satisfaction, and continuous improvement, ensuring a seamless experience for our customers no matter how much time has passed or who’s at the helm of their project.
2. Engaged employees
Beyond being well-versed in the technical aspects of our shop’s services, our experienced team understands all the nuances of exceptional manufacturing. We maintain this high level of expertise through structured training programs that foster immediate skills and capture critical legacy knowledge. United CGTR’s ongoing investment in our talented workers ensures the superior, repeatable quality of the parts we make and the experiences we provide.
3. Focus on continuous improvement
Being AS9100 certified means continually assessing key performance indicators to identify opportunities for improvement and immediately initiate changes. We understand that taking care of our customers means delivering an uncompromising balance of quality, speed, and value. That’s why we strive for continuous improvement—because you need and deserve the best.
4. Organizational discipline
When we talk about organizational discipline, we’re talking about the kind of systemic, ingrained discipline that ensures consistent results. Beyond “following the rules,” our AS9100 certified status infiltrates every aspect of United CGTR’s operations, inspiring a shop-wide, all-encompassing pursuit of excellence.
The Precision Machine Shop’s One-Stop Shop for Top-to-Bottom Quality
When you collaborate with United CGTR, you're not just buying manufacturing services; you're investing in our promise of consistent quality and stellar customer service. Our one-stop shop provides everything from in-house AS9100 certified processes like centerless grinding, thread rolling, Swiss precision machining, and wire EDM services to outsourced secondary operations like heat treating and plating.
Whether you're a long-standing aerospace partner or a brand-new customer from another industry, our focus remains unwavering—delivering superior parts coupled with customer service that exceeds expectations.
